Terms of Service
Plain-language terms for scheduling, rescheduling, and lesson eligibility at Deer Valley Driving School.
Scheduling & Rescheduling (48-hour window)
To keep our schedule running smoothly, we ask students to provide at least 48 hours’ notice to reschedule a lesson. If a change is requested within 48 hours of the appointment, a $75 rescheduling fee applies.
Rare Instructor Reschedules
In rare cases (e.g., unexpected car issues or instructor illness), we may need to reschedule your lesson. Our vehicles follow a strict maintenance schedule and we will work diligently to place you in the earliest available time slot.
Arrival & Location Accuracy
Please confirm your pickup location and contact details are correct. If incorrect information causes a delay and we are not on time, you agree to forfeit the travel time it took to reach the wrong location. We will proceed with the remainder of the lesson time once we arrive.
Weekly Booking Cadence
Saturday & Sunday: One lesson per week per student.
Monday–Friday: One lesson per week per student in the 2:30 PM, 4:00 PM, or 5:30 PM slots.
If you’d like to book multiple lessons in the same week, please choose from the morning sessions on Monday–Friday: 7:00 AM, 8:30 AM, 10:00 AM, or 11:30 AM.
Permit Requirement (Arizona)
By scheduling with us, you confirm the student holds a valid, non-expired Arizona learner’s permit. If we arrive and the permit is invalid or unavailable, the rescheduling fee applies.
No-Refund Policy
We maintain a no-refund policy. You may reschedule any time prior to 48 hours before your appointment without a fee. Inside the 48-hour window, the rescheduling fee applies.
Questions or changes?
We’re here to help with scheduling, locations, and documentation.
Phone: (602) 663-3502
Email: Austen.dvds@gmail.com